6月7日 (2 天前)
***THIS IS A MASS EMAIL – DO NOT RESPOND****
The node e3la05 that you have a VPS on has had 2 drives fail in the same raid sub group causing total loss of all data. I can create a fresh VPS for anyone that opens a support ticket requesting one on a different node while this one is repaired.
To open a ticket please visit https://hostigation.com/billing/submitticket.php
6月8日 (1 天前)
False alarm on my part, node has been repaired and no data lost, containers are restarting now
8:17 (18 小时前)
the data has been saved as I stated earlier, but the node is simply unable to run as is, all containers are being shut down to preserve data and moved to other nodes, they will be moved by smalled disk usage first to get as many as possible moved quickly
13:12 (13 小时前)
The data is moving terrbly slowly, so if you can restore from backup or are fine with a fresh VPS please let me know in a ticket. Any progress I make is only met with the raid cntroller freezing, so any help to get you back sooner is appreciated. At this rate I expect moving data could take the better part of a week or longer
23:30 (3 小时前)
Please open a ticket if you need to speak with me or ask questions, simply replying to this does nobody any good, and ETA requests will be ignored, I am working as fast as I can without causing more problems than needed.
I was able to move all the container config files and some VPS before the array simply gave out. I no longer have access to the data, only the config’s I saved, so IP’s will remain the same, I am slowly getting through creating fresh VPS for everyone
I hope to have this done over the weekend, once you see your VPS on a node other than e3la05 in the Solus display, you are free to do as you wish, I will deploy the fresh VPS with the last templete you had installed, simply re-install if you wish to do something else.